Terms & Conditions

1. Arrival and departure: a usual booking is from Saturday to Saturday, although short breaks are available from November to March and sometimes at other times. In order to prepare the cottages between hirers, we ask that you arrive after 3pm and leave by 10.30am on your departure date. Please contact us if you wish to arrive earlier to see if this is possible.

2. A non-refundable deposit of £50 per cottage per week is required at the time of booking. The balance is due 4 weeks before the holiday date (cheques payable to Riscombe Farm Holiday Cottages).

3. If you have to cancel please inform us immediately and we will endeavour to re-let the cottage(s) and return your payment. If this is not possible, all monies which have been paid will be forfeited. Therefore, a CANCELLATION PROTECTION INSURANCE IS RECOMMENDED (we recommend www.cancellationplan.com) or click on their logo:

4. Following your booking, in the unlikely event of your cottage(s) becoming unavailable due to circumstances outside our control, every effort will be made to provide an alternative cottage or cottages at Riscombe Farm or a complete refund will be paid including the deposit.

5. The number of persons and pets occupying the cottages must not exceed that stated on the Booking Form, unless agreed previously with the owners.

6. Well behaved, fully house-trained pets are welcome, but must not be allowed on the furniture or left unattended in the cottage. Please do not let them foul the cottage gardens or courtyard.

7. Grazing is normally available from May-Oct for visiting horses, but the Owners reserve the right to withdraw grazing when necessary to preserve the condition of the fields.

8. The Owners reserve the right to have access to the cottages at all reasonable times, with prior notice whenever possible.

9. The Owners cannot accept responsibility for loss or damage to Hirers’ property, or for personal injury, or damage to cars or horseboxes/trailers parked at Hirers’ risk.

10. The Owners endeavour to maintain high standards of comfort and cleanliness at all times. The Hirer must therefore undertake to keep all furniture, fittings and effects in the same good condition as they were found.

11. The Owners reserve the right to charge for any non-trivial damage howsoever caused.